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The Software Behind Urgent Care Triage

The Software Behind Urgent Care Triage

Episode 5391 Published 3 weeks, 5 days ago
Description
Daniel watched an urgent care tech work a triage screen — massive buttons, color coding, emoji condition indicators, and prompts like "order IV." That's not the EHR. It's a clinical decision support layer, and the biggest name in the space is Schmitt-Thompson, standardized triage protocols used by over a thousand organizations. This episode breaks down what's actually running: rule-based decision trees, Holliday-Segar dosage math, CPOE order routing, and where AI actually shows up — risk scores like Epic's Deterioration Index and Mednition's KATE, not the triage logic itself. Plus why the FDA and the liability question keep reasoning-based AI out of the decision tree, and what "looks good in a demo" misses about the messy tail of real triage encounters. Episode #035007 — open it directly at myweirdprompts.com/035007
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