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The Handmaid’s Tale
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Source Note: This is a Foundation Essay from The Long Game. It draws on five specific examples from my time as Trim Shift Leader at GM’s Lansing Grand River (LGR) and Lansing Delta Township (LDT) assembly plants — the same city, the same company, in many cases the same people, twenty years apart. The contrasts are not hypothetical. They happened. I was there.
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Twenty years is long enough to forget why you built something. Long enough to keep the shape of a thing while hollowing out everything that made it work. I know this because I watched it happen. Twice, in the same city, with many of the same people.
In the early 2000s, at GM’s Lansing Grand River Assembly Plant, we built a standardized work system from scratch. Not because someone told us to. Because it was the foundational act of deploying frontline intelligence — the thing that made everything else possible.
Here is what that looked like.
Every team leader — every one of them — wrote their own job element sheets. By hand. They would go to the station, study the work, practice it, time it. Then they would take photographs of the parts, the positions, the sequences. They would print those photographs, cut them out, paste them onto the sheets. Tedious? Dramatically. Imprecise in places? Of course. But here is what mattered: when a team leader finished writing a job element sheet, the work lived in their head and in their hands. They owned the method. And because they owned it, they used it. They trained their people from it. They certified their people against it. They improved it when something better emerged. The document was not a bureaucratic artifact filed in a binder. It was the current best method, owned and continuously refined by the person closest to the work.
If there were two hundred stations on my line, there were thousands of job element sheets — because the content changed with every car line, every option mix. As a shift leader, part of my job was to read and sign every single one. That discipline existed because the system was alive. It breathed. It was the team leader’s instrument.
Fast forward twenty years. I arrived at Lansing Delta Township — same city, same company, in many cases the same people — and found something that looked identical from a distance. Standardized work binders on the floor. Job element sheets at every station. All the right words in all the right places.
But something fundamental had changed.
The sheets were computer-generated.
So I asked the obvious question: who wrote them? Well, there is a pilot team that reviews them. Who enters the data? Before long, the trail led exactly where I feared it would. Industrial engineers — or their functional equivalent — were writing the standardized work. A centralized group, removed from the floor, creating documents that the floor was expected to follow.
This is not a small difference. This is a civilizational difference.
When a team leader writes the job element sheet, they own the method. When someone else writes it and hands it to them, they are handed a procedure. The document looks the same. The binder looks the same. The station looks the same. But ownership has been transferred from the person doing the work to the person designing the system. We had, in the span of twenty years, returned to exactly what we started from — Taylorism — while maintaining the entire liturgical apparatus of lean. The vestments were worn. The hymns were sung. The congregation had no idea the theology had changed.
That is why I call it The Handmaid’s Tale. It looks like standardized work. It performs the rituals of standardized work. But the intent — ownership on the floor, intelligence deployed at the point of action — has been quietly, efficiently, irreversibly removed.
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The second example is subtler, but if anything more profo