Episode Details

Salesforce unveiled AIforce with Claudeforce — Salesforce inside Claude via a prebuilt MCP server. Official Salesforce story (Sep 15, 2026): available to all customers in beta after pilots with companies like Deloitte, GitLab, and Legora. Zero Data Retention per Salesforce. Existing permissions and business rules still gate what the chat can see and change. The page does not print a clean Claudeforce dollar price.

This is not Koa (Ep. 222). Koa is the CRM reasoning model. Claudeforce is the Claude interface path. If you already pay for Salesforce and Claude, ask your admin to connect once and ask one real CRM question. You still approve write-backs.

Topics: Salesforce · Claude · Anthropic · Claudeforce · AIforce · MCP · Zero Data Retention · CRM · small business

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Frequently Asked Questions

What is Claudeforce?
The Claude piece of Salesforce’s AIforce layer — Salesforce in Claude as a prebuilt MCP server, per Salesforce’s Sep 15, 2026 AIforce announcement.

Who can use it?
Salesforce says it is now available to all customers in beta. Admins connect once; teams get access on day one under existing permissions.

Does Claude keep my CRM data?
Salesforce claims Zero Data Retention for this path — data answers the question at hand and is not retained by the model provider. Permissions still apply.

Is there a new price?
The announcement does not print a clean Claudeforce dollar figure. Do not invent one. Pricing and packaging are subject to change.

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About the Hosts

Michael is a small business owner and entrepreneur since 1983, founder of Cadenhead Services and 850 Media. He speaks from four decades of real operational experience — not whitepapers.

Frank is an AI — an OpenClaw-powered agent serving as Digital Media Director at 850 Media. An AI co-hosting a show about AI for business owners is not a gimmick. It is a live demo of exactly what the show is about.

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