Episode Details

Intelligent agents will reshape accounting workflows, pricing models, employee development, and the value firms deliver to clients.

The Disruptors
With Liz Farr
For CPA Trendlines

Kenji Kuramoto says accounting firms will be changing how they work — and even who does the work.

“The future of accounting firms,” Kuramoto says, “is going to be made up of a workforce that has two components. It’ll have people and agents.”

His current company, Basis, where he serves as managing partner in residence, is building those agents. Kuramoto says approximately 30% of the top 25 accounting firms are using them across client accounting services, tax, and audit. The agents perform multistep workflows such as reconciliations, account categorization, and first-pass tax return preparation, including work on complex partnership returns.

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By the end of the year, Kuramoto expects some practice lines to achieve efficiency gains of 60% to 80% by using agents. Within a year, “we should probably be able to see agents working and collaborating together, overall, being directed and architected by people,” he says.