Episode Details

More revenue doesn’t always mean more profit. Duncan McClung learned this while growing Almost Heaven Roofing.

His company started in general contracting and took on all kinds of work. But spreading the team too thin came with expensive lessons. Duncan eventually narrowed the company’s focus to roofing. Revenue dropped at first, but the bottom line improved substantially.

In this conversation, Duncan shares:

- Why learning to say “no” protects your profit
- How to get sales and production working together
- How to build a company that can run without you

Sometimes scaling isn’t about doing more. It’s about getting focused, setting standards, and trusting the right people to do their jobs.

Connect with Duncan:
https://www.almostheavenroofing.com
https://www.facebook.com/AlmostHeavenRoofing

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Chapters:
00:00 Why Communication Matters in Roofing
00:48 From General Contracting to Roofing
03:53 Why Roofing Companies Need to Say No
08:23 How Specializing in Roofing Improved Profitability
11:56 Building a Production-First Roofing Company
14:46 Aligning Roofing Sales and Production
22:18 Hiring the Right People and Setting Standards
29:02 How Roofing Owners Can Stop Micromanaging
34:51 Improving the Roofing Customer Experience