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DGS 152: Dealing With Uncomfortable Conversations In Property Management: The Secret Code to Powerful Communication
Description
What is the secret code to powerful communication? Be real, get raw, and stay relevant with a ruthless commitment to get results.
Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about how to deal with uncomfortable conversations In property management.
You'll Learn...[02:10] Qualifying Questions: Do you feel uncomfortable and taken advantage of?
[03:05] Communication Code: Practice the four Rs - real, raw, relevant, and results.
[04:57] Step 1 - Real: Be honest. Tell the truth. Just don't lie.
[06:02] Step 2 - Raw: Be vulnerable, which is powerful and not a weakness.
[07:35] Step 3 - Relevant: What matters to others, not what matters to you.
[08:49] Step 4 - Results: Know your and your communication targets' wants and needs.
[12:41] Built-in Liar: Your brain tries to protect you from pain and problems.
Tweetables"You have to tell the truth. Be honest."
"There's power in being vulnerable."
"Stay relevant with a ruthless commitment to results."
"What is your desired outcome?"
"We all have a built-in liar and that's our brain. It's always trying to help us avoid pain."
ResourcesRadical Honesty by Brad Blanton
The Power of Vulnerability by Brené Brown
TranscriptWelcome, DoorGrow Hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings.
Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management businesses and business owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win.
I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show.
Today's topic, friends, we're going to be talking about a code of communication. During my weekly coaching call with clients today, a client got vulnerable and asked, how do you deal with an uncomfortable conversation?
The situation was this particular client of mine has a potential client that keeps calling him up and asking how they should do things. He really wants this person's doors. He really wants to get them on as a client. He's being nice. But now they're starting to say, hey, I really need a concrete vendor to do this and I need somebody.
He's being helpful and he's giving out some info. I know a lot of you listening are like, do not give out your vendors. I'm freaking out, but he doesn't want to give out anymore and he feels like he's being taken advantage of. Now I asked some qualifying questions. I said, how do you feel about this to get clarity on that? I'm guessing by bringing this up, did you feel taken advantage of? Do