Episode Details

A damning revelation in Australia’s aged care system: people with dementia are being discouraged from applying for home support because the government’s new algorithm—meant to help—often cuts their funding instead. Assessors can’t override its decisions, even when they know the outcome is wrong. Families are suffering, with one man told not to reassess his wife as her needs worsened, while others received less help. Advocates warn of preventable deaths and demand real human oversight, not just bureaucratic fixes. Hundreds of cases have been flagged, including warnings from WA’s health chief of “catastrophic” outcomes—and the Commonwealth Ombudsman is now investigating.

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