Episode Details

Twenty-five years after 9/11, the haunting echoes of Ground Zero still live in the memories of those who answered the call — like retired FDNY firefighter John Sorrentino, whose entire truck company vanished in the rubble. The relentless beeping of PASS alarms became a chilling soundtrack to that day, seared into his soul more than any image. But amid the grief, compassion surged: Nancy Carbone showed up at Sorrentino’s firehouse with bunting and a bugler, then scaled up to launch Friends of Firefighters — a nonprofit that began in a storefront and now offers free mental health care to FDNY members and families for two decades, helping heal wounds society once ignored. Though the toll is heavy, Carbone’s reward? Seeing lives restored, one firefighter at a time.

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