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FIELD NOTE #037 | The System Is Listening
Description
Measurements influence behaviour.
Targets influence behaviour.
Dashboards influence behaviour.
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Most organisations believe they are observing performance.
They are also teaching it.
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In this Field Note, we explore a simple but often overlooked dynamic:
The moment a metric becomes important, it stops being just a measurement.
It becomes an instruction.
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A reflection on KPIs, dashboards, incentives, organisational learning, and the subtle ways systems adapt to attention.
The dashboard may be reporting culture.
It may also be creating it.
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Stay Tunedβ¦
Regards, Top Voice
Maido & Kon'nichiwa min'na! πΆπ»π§π»βπ¦±π©π»βπ¦³
Wie Geht's guys? Mir geht's gut!!! βοΈπ€π
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