Episode Details

New York City’s first day of school is hitting a major snag for students with special needs: a bus driver shortage is leaving many without reliable transportation, forcing families into scramble mode. The DOE’s ride-share vouchers offer a stopgap—but only cover the ride home, not drop-off, and require parents to accompany their kids, straining working families already juggling special needs care. One Queens mom, whose son has autism, is taking time off work just to get him to class, unsure if his bus will even show up. With no official update from the DOE in the final days before school starts, anxious families face an uncertain start to the year—and a glaring gap in essential support services.

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