Episode Details

This research explores workplace ostracism, a subtle form of mistreatment where employees are ignored or socially excluded rather than overtly harassed. Research indicates that being treated as invisible is actually more widespread and psychologically damaging than active forms of aggression like bullying. Because exclusion thwarts the fundamental human need to belong, it leads to higher rates of physical illness, decreased organizational commitment, and increased turnover. The research argues that organizations must expand their anti-harassment policies to include acts of omission and foster environments of active inclusion. By implementing structural changes and manager training, leaders can address this silent crisis that undermines both individual well-being and collective performance.