Episode Details
Back to EpisodesAI Saved TIAA 90 Minutes. The Real Work Came Next
Description
In today's episode:
A sales team facing shutdown turned things around not through a new dashboard or incentive plan, but through one weekly habit a leader started doing.
There's a mindset shift separating leaders who use AI to cut costs from those who use it to fuel growth, and it changes everything downstream.
A rule requiring zero existing role names in a new org design reveals a clever trick for breaking free of incremental thinking.
CEO Daily Brief with Dr. Jessica Kriegel is a 5-minute daily podcast where business pragmatism meets inner wisdom.
Rashmi Badwe, EVP and CEO of TIAA, joins Jessica to discuss how leaders can use AI-created capacity to drive growth rather than cuts, and why a leader's attention shapes behavior more than any incentive structure.
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