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Have you ever been perfectly executing a sales process, only for the seller to ask one simple question that completely derails the entire conversation? When a seller asks, "How did you get my number?" or demands an immediate offer, the natural instinct is to panic, over-explain, and completely surrender control of the call. In this tactical solo episode, Tiffany High breaks down her three-step "Reflect and Redirect" framework. You will learn exactly how to acknowledge a seller’s concern, give a brief and truthful answer, and instantly take back the steering wheel of the negotiation. Stop acting like an encyclopedia for your sellers and start leading your calls like a true sales professional.

Listen and enjoy the show!

You’ll Learn How To:

• Maintain total control of a sales call using the 3-step Reflect and Redirect framework
• Stop over-explaining your marketing and data processes to confused homeowners
• Confidently answer the dreaded "How did you get my information?" question
• Bypass sellers who demand an immediate cash offer before providing property details
• Identify exactly when to use Reflect and Redirect versus deeper objection-handling tactics

What You’ll Learn in This Episode: 

• (0:00) Beginning of today’s episode
• (1:26) Why explaining your company history ruins the momentum of a sales call
• (2:16) The 3-Part Framework (Hear It, Answer It, and Redirect)
• (3:37) Example #1 - The exact script for handling "How did you get my information?"
• (5:18) Example #2 - What to say when a seller tells you to "Just look it up online"
• (6:15) Example #3 - How to respectfully decline a seller who says "Just come look at it"
• (7:12) How to delay giving an exact cash offer without damaging seller trust
• (9:01) The critical difference between redirecting a question and simply dodging it
• (10:48) When NOT to use this framework (and when to Box an objection instead)
• (13:58) The three most common mistakes acquisitions reps make when trying to redirect

Who This Episode is For:

• Real estate investors and wholesalers struggling to maintain control during initial seller calls
• Acquisitions managers who tend to get defensive or over-explain when challenged
• Sales professionals looking for a reliable framework to naturally bypass early objections

Why You Should Listen: 

A single unexpected question can turn an interested seller into a lost lead if you don't know how to handle it. By listening to this episode, you will learn how to stop reacting to the seller's demands and start leading the conversation. Tiffany provides the exact word-for-word scripts you need to confidently answer uncomfortable questions while immediately guiding the seller back into your qualifying process.

Connect with the Results Driven Community:

• Join the free community by visiting TheResultsDrivenPodcast.com

Follow Tiffany and Josh here:

• Tiffany Instagram: @tiffanyhighofficial
• Josh Instagram: @joshhighofficial
• Website: Results Driven REI
• Get Tiffany’s free resource: www.rdebook.com 26 Costly Mistakes I Made While Building My Seven-Figure Real Estate Business