Episode Details
Back to Episodes#299 - "You're Not Dictating My Schedule": Firing a Client Over Biweekly Mowing
Description
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A longtime client of Evan's falls behind on payments, blames a rough financial stretch, and then asks to switch to biweekly mowing "until further notice." Evan and Greg break down why they won't budge on biweekly, work through ending the longtime client relationship, and debate where the line is between showing grace and letting a client take advantage. Plus: the landscaping job gone wrong (unwatered sod, dead grass, mounting debt) that made the decision even messier. Also, big week in the mower world: Yanmar just became the majority owner of AriensCo (parent company of Gravely), and Stanley Black & Decker sold Excel Industries, home of the Hustler brand, to Bad Boy Mowers.
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