Episode Details

This week, Ben chats with Richard Clem, owner of Clem General Contractors. They discuss Richard’s roots in commercial construction, his transition into the high-end residential market in Middle Tennessee, and what it takes to build a thriving business through transparent client relationships and word of mouth. They explore the power of pulling back the curtain on social media to build client trust, the realities of navigating client decision fatigue around luxury selections like window packages, and how Richard balances running a growing building firm with family life and expanding operations.