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𝐖𝐞 𝐬𝐩𝐞𝐧𝐭 𝐭𝐰𝐨 𝐝𝐚𝐲𝐬 𝐢𝐧𝐭𝐞𝐫𝐯𝐢𝐞𝐰𝐢𝐧𝐠 𝐭𝐡𝐞 𝐩𝐞𝐨𝐩𝐥𝐞 𝐬𝐦𝐚𝐥𝐥 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 𝐚𝐜𝐭𝐮𝐚𝐥𝐥𝐲 𝐜𝐚𝐥𝐥 𝐰𝐡𝐞𝐧 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐛𝐫𝐞𝐚𝐤𝐬. 𝐓𝐡𝐞 𝐰𝐨𝐫𝐝 𝐭𝐡𝐚𝐭 𝐜𝐚𝐦𝐞 𝐮𝐩 𝐦𝐨𝐬𝐭 𝐨𝐟𝐭𝐞𝐧 𝐰𝐚𝐬𝐧'𝐭 𝐀𝐈. 𝐈𝐭 𝐰𝐚𝐬 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲. 🤝

At ASCII Edge in Toronto, the providers who keep small businesses running gathered to work out the same question, together. Not how do I beat the shop next to me. How do we all figure this out. One first time attendee, there as a vendor, said the cooperation genuinely surprised her.

This week on 𝐓𝐡𝐞 𝐀𝐈 𝐁𝐫𝐞𝐚𝐤𝐝𝐨𝐰𝐧, we bring you what those providers told us, straight from the floor:

𝐁𝐞𝐲𝐨𝐧𝐝 𝐈𝐓 𝐬𝐮𝐩𝐩𝐨𝐫𝐭. 𝐘𝐨𝐮𝐫 𝐧𝐞𝐰 𝐀𝐈 𝐠𝐫𝐨𝐰𝐭𝐡 𝐩𝐚𝐫𝐭𝐧𝐞𝐫.

AI was in every hallway conversation. But underneath the tools, the real message was how these providers are changing, from fixing what breaks into genuine transformation partners for the businesses they serve.

🔴 Juan Soto of IT Impact in Chicago pointed AI at his own books, moving to daily P&L monitoring. He used it before he sold it.

🔴 Ashley put it plainly: if you're not using the tools yourself, you can't convince a customer to transform.

🔴 Chad Kemp, twenty eight years in, said find the problem first, then bring the technology. That makes you harder to replace.

🔴 Wayne Hunter cited a survey where 69% of enterprise AI projects failed, because they bought tools before defining the problem.

And on the fear everyone expects: nobody in that room thought jobs were going away. The anxiety was about keeping pace, not replacement.

The best partners start with your business, not the technology. 🎙️

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Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation. This is an Independent commentary. Third-party excerpts are credited on screen or in the show notes. Some voices in this program are AI-generated.