Episode Details
Back to Episodes132. CVS Health's CDTO, Tony Ambrozie “The future of healthcare isn’t more technology. It’s less complexity for the patient.”
Description
What if all your health records lived in one place, and AI could help you understand what they actually mean? In this episode of OFFBounds, Paula Macaggi speaks with Tony Ambrozie, Chief Digital and Technology Officer at CVS Health and Health100, about the company’s vision for a simpler, more connected and more personalized healthcare experience.
Tony introduces Health100, an AI-powered platform designed to bring fragmented health information together while keeping consumers in control of their data. They also explore what healthcare can learn from Disney’s approach to customer experience, why AI transformation must begin with a real consumer problem, and how technology can remove complexity from the patient journey, sometimes without the patient even noticing.