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Your IT Provider Wasnโt Hired for AI
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๐๐ก๐ข๐ง๐ค ๐๐๐จ๐ฎ๐ญ ๐ญ๐ก๐ ๐๐ ๐ฉ๐ซ๐จ๐ฏ๐ข๐๐๐ซ ๐ฒ๐จ๐ฎ๐ซ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐ฎ๐ฌ๐๐ฌ. ๐๐ก๐๐ง ๐๐ข๐ ๐ฒ๐จ๐ฎ ๐ก๐ข๐ซ๐ ๐ญ๐ก๐๐ฆ, ๐๐ง๐ ๐ฐ๐ก๐๐ญ ๐๐จ๐ซ? ๐ ๐จ๐ซ ๐ฆ๐จ๐ฌ๐ญ ๐จ๐ฐ๐ง๐๐ซ๐ฌ ๐ญ๐ก๐ ๐ก๐จ๐ง๐๐ฌ๐ญ ๐๐ง๐ฌ๐ฐ๐๐ซ ๐ข๐ฌ: ๐ญ๐ก๐ ๐ฅ๐๐ฌ๐ญ ๐ญ๐ข๐ฆ๐ ๐ฌ๐จ๐ฆ๐๐ญ๐ก๐ข๐ง๐ ๐๐ซ๐จ๐ค๐. ๐ค
That was a reasonable way to run IT for twenty years. Fix the server, clear the virus, keep things running. But that isn't the whole job now, and most owners haven't had the conversation about what's next.
This week on ๐๐ก๐ ๐๐ ๐๐ซ๐๐๐ค๐๐จ๐ฐ๐ง, Kree and Varun open a theme that runs all seven days:
๐๐๐ฒ๐จ๐ง๐ ๐๐ ๐ฌ๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ. ๐๐จ๐ฎ๐ซ ๐ง๐๐ฐ ๐๐ ๐ ๐ซ๐จ๐ฐ๐ญ๐ก ๐ฉ๐๐ซ๐ญ๐ง๐๐ซ.
At a recent MSP conference, providers running ten and fifteen person shops weren't asking how to add an AI feature. They were asking how to become their clients' AI transformation partner. The ones figuring it out are pulling away from the ones waiting for a support ticket.
The numbers behind the shift: ๐
๐ The global managed services market is worth over $๐๐๐ ๐๐ข๐ฅ๐ฅ๐ข๐จ๐ง and growing, driven by AI on top of the systems
๐ ๐๐% of IT providers already use AI internally to run their own operations
๐ ๐๐% of businesses now expect their IT provider to have adopted AI
Here's the credibility test any owner can run. Juan Soto, who runs an IT firm in Chicago, pointed AI at his own books first, moving to daily P&L monitoring. The provider worth keeping has lived it before they sell it.
Your move:ย
๐ด Ask your provider, in these exact words, do you use AI in your own business?ย
๐ด Ask their specific plan to help you grow, not just stay online.ย
๐ด Work out how many hours offline before it's a crisis. No number means a hope, not a plan.
This week, Jerry Koutavas joins us. Thirty years watching this exact shift. ๐๏ธ
Stream on:
โถ๏ธ Youtube: https://www.youtube.com/@SMBAIHUB
โถ๏ธ Amazon Music: https://music.amazon.in/podcasts/b93fd52f-bc53-4ee9-98d7-3b9e10ea0e6f/ai-breakdown
โถ๏ธ Apple Podcast: https://podcasts.apple.com/in/podcast/ai-breakdown/id6799578599
โถ๏ธ Web: smbaimagazine.com
โถ๏ธ Web: smbaipodcast.com
Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation. This is an Independent commentary. Third-party excerpts are credited on screen or in the show notes. Some voices in this program are AI-generated.