Episode Details

Sacramento’s roadside call boxes are being retired after 30 years of service, marking the end of an era for drivers who once relied on them for help. Once handling nearly 72,000 calls in 1995, today they receive just over 3,000 — a 95% drop thanks to smartphones. The CVR-SAFE program, which helped more than 600,000 people, is being phased out, with funds redirected to upgrade the region’s 511 service. Drivers still have options: dial 511 for non-emergency help or 911 for emergencies. The final boxes should be gone by end of 2026 — but help is still just a button away.

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