Episode Details
Back to EpisodesStacey Benson on Using AI and Analytics to Strengthen Revenue Cycle Operations
Published 2 months ago
Description
In this episode, Stacey Benson, Director, Revenue Cycle Operations, Houston Methodist Physician Organization, discusses using AI, analytics and workflow technology to improve revenue cycle efficiency, address payer downcoding and denials, and support team performance. She also shares how Houston Methodist is building a strong remote culture while preparing revenue cycle teams for the challenges ahead.