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Turning AI Hype into Store Ops: Manda Miller & Mariya Zorotovich (Toshiba & Intel)
Published 1 month ago
Description
Today, we're talking to Manda Miller of Toshiba Global Commerce Solutions and Mariya Zorotovich of Intel, the two people quietly turning retail's AI hype into real store operations. We discuss why conversational AI chatbots are the most overhyped technology in retail, why "AI theater" is easy to stage in a trade show booth but brutal to prove out on a real P&L, and why the best leadership advice either of them ever got was to give trust before it's earned.
All of this right here, right now, on the Modern CTO Podcast!