Episode Details

Today Joe interviews Michael O'Connell, the founder of Happy Guest. Happy Guest is a guest management software that empowers Airbnb hosts and short‑term rental managers to deliver memorable, professional guest experiences for every stay, every time. Through thoughtful automation, every interaction feels warm, human, and completely seamless—all leading to a happy guest.

Mike came from Turno, the #1 housekeeping platform in short-term rentals, where he learned exactly which operational problems break most hosts. Then he founded Happy Guest with his friends.

At Happy Guest, Mike is creating an operational backbone — a system that takes the chaos out of hosting and turns it into something hosts can actually run.

He's also a host himself, hosts Happy Guest Live!, Revenue Rehab, runs the Happy Guest community, and shows up wherever hosts gather.

Mike's passion is making the work of hosting feel easy.

If you want to get a hold of Mike or learn more about Happy Guest go to
https://www.happyguest.com/ or book a demo at https://www.happyguest.com/demo.