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Giving Negative Feedback: Practical Approaches for Managing Underperforming Employees

Season 1 Episode 123 Published 2 days, 16 hours ago
Description

In this episode, Simon Goode explores the challenges of managing underperforming employees by analyzing three workplace case studies involving declining output, quality issues, and inconsistent performance. He discusses practical frameworks such as the What-Ask-Check model and the GROW coaching model to give and structure negative feedback effectively. The episode emphasizes the need for specificity, empathy, and clear goal-setting when addressing performance concerns in teams.

TIMESTAMPS: 

00:00 Addressing performance and incentives

03:34 Handling Performance Issues

07:11 Improving communication in reports

11:53 Addressing Vague Explanations

13:38 Handling workplace conflict and goals

18:46 Managing relationship goals and priorities

21:54 Discussing performance expectations

26:53 Dealing with workplace empathy challenges

28:12 Discussing performance expectations

31:58 Discussing coaching frameworks

34:44 Managing multiple systems in coaching

38:29 Managing team member challenges

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