Episode Details

Prince George’s County Public Schools is facing a mounting crisis as an internal probe reveals rampant workplace bullying, discrimination, and harassment in its transportation department — all while grappling with the fallout from a chaotic first week of school that left 10,000 students stranded. Though every affected student now has a bus route, the real work begins: optimizing routes, fixing stop locations, and tackling tech failures that were known before classes started. With key routing staff gone and replacements undertrained, the district is scrambling — led by a new acting director and a 27-person surge team — to stabilize services, automate customer support, and address systemic breakdowns. The question now isn’t just how to fix the buses — but why the whole system collapsed in the first place.

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