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FIELD NOTE #028: The KPI Arrives After the Money Has Left | Most organisations measure the result. Fewer measure what happened on the way there.
Season 1
Episode 2
Published 2 weeks ago
Description
Episode Question
What if the most important performance metric is not on the dashboard?
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Listener Value
Learn how process-level observations can expose friction long before monthly KPIs reveal it.
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Topics
Lagging versus observable indicators
Process flow visibility
Waiting as hidden operational cost
Worksite observations
Practical leadership questions
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Source Note
Based on observations supported by Lean Enterprise Institute material regarding process-level standards and indicators. [lean.org]
(Proposed episode. Not recorded.)
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Maido & Kon'nichiwa min'na! 👶🏻🧑🏻🦱👩🏻🦳
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