Episode Details

00:00 Introduction and Importance of Rapport

03:05 Challenges in Building Rapport

06:04 Rapport and Client Vulnerability

10:00 Creating Safety and Promoting Authenticity

13:44 The SHARE Pneumonic for Rapport

16:20 Mutually Agreeable Goals in Therapy

19:12 Avoiding Common Rapport-Breaking Mistakes

24:32 Voluntary vs Involuntary Clients

26:08 Transparency and Documentation with Clients

28:23 Helping Clients Feel Safe and Heard

32:29 Challenges with Safety and Cultural Sensitivity

36:36 Environmental and First Contact Considerations

42:00 Behaviors for Building Client Safety (ACE Approach)

45:01 Active Listening and Communication Skills

49:06 Questioning Strategies and Non-Verbals

52:49 Understanding Projection and Transference

56:01 Displacement, Supervision, and Losing Rapport

59:47 Maintaining Rapport and Recognizing Signs

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