Episode Details

Alex Tan began her sales career making more than 100 cold calls a day before entering estate agency during the 2008 financial crisis.

Today, she is Group Sales Director at Andrews Property Group, helping lead sales across a network of 40 branches.

In this episode, Alex shares the experiences, lessons and mindset that helped her progress from junior negotiator to senior leadership.

We discuss:

• Why cold calling and a difficult property market gave Alex such a strong foundation
• How estate agents need to adapt when business stops coming to them
• Why energy and positivity are serious leadership skills
• Building a strong culture during challenging periods
• The role personal branding plays in recruitment
• How to identify and attract talented people
• Why agents must research both employers and potential clients
• Creating a workplace people do not want to leave
• The importance of patience, resilience and being gracious in defeat

This is an honest and energetic conversation about sales, leadership and building a successful career in estate agency.

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