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ECCI Reveals Top EU Consumer Complaints | Belfast News
Description
Irish consumers turned to the ECCI for help last year, with over 4,000 complaints and more than €400,000 reclaimed—nearly half of all cases involving Irish travelers. Air travel dominated complaints at 34%, fueled by cancellations, lost luggage, and hidden fees, while airlines face growing scrutiny over unclear baggage policies. Beyond flights, shoppers reported faulty goods, missing deliveries, misleading ads, and contract woes—all underscored by the ECCI’s message: EU consumers have strong rights, and they’re here to fight for them.
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