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Episode 28: Cleaning fees, Nonsensical reviews, New Airbnb layout and Attack of the wives!

Episode 28: Cleaning fees, Nonsensical reviews, New Airbnb layout and Attack of the wives!

Episode 28 Published 8 years, 9 months ago
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Steve and Lupita share their first month as new Airbnb hosts - glowing reviews, $50 cleaning fees, and one four-star review over a sticker in the carpet that deflated the beginner's high. They walk through the creativity of setting up Art House Hurst, the distraction from their own home, and Lupita's locked pantry system that cuts turnaround time with a baby in tow.

The hosts compare platform quirks after a VRBO booking mistake left a guest thinking the house was empty when the hosts were home. VRBO paid for a hotel and the hosts still got paid, but the slip revealed VRBO's call-in concierge feature and higher guest discrimination risk. Cleaning fees up to $300, coffee spills, unidentifiable hair, and old coworkers stuck in miserable jobs round out the real talk on short-term rental life.

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