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Episode 186: Improving Guest Experience w/ Sebiya CEO Samella Watson
Description
Samella Watson built Sebaya after 17 years in hotels showed her how properties leave money on the table once guests check in. Her platform lets short-term rental hosts white-label an app that sells excursions, kayak rentals, grocery pre-stocking, and local services - hosts keep the commission, travelers never know Sebaya exists. One host nets an extra $100 per booking just from a kayak she now offers through the app.
Samella bootstrapped with no tech background, found her CTO valet-parking across the street, and launched MySierge (later rebranded Sebaya) just before COVID hit. The pandemic gave her time to rebuild as a progressive web app with QR code check-in. Pricing runs $15 to $37 per unit per month; the top tier includes a dedicated guest-relations agent who handles all traveler chat. She's raising a seed round to integrate with Airbnb and Vrbo in Q1 2025 and expand to the US Virgin Islands, Turks and Caicos, and Haiti.
Work with us. Interested in professional management or consulting?
Myka — Sharebnb: www.sharebnb.com
Steve — Argest Rentals: www.ArgestRentals.com
Sign up for PadSplit with Steve's link and get a free 1-on-1 PadSplit strategy call with Stevie Stacks: padsplit.com/hosts
Myka's other podcast, Entrepremarriage — building wealth without losing the marriage: youtube.com/@Entrepremarriage
All our links: linktr.ee/liveletthrive
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