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The Airbnb Check-In Glitch That Let a Guest Walk In at 11 A.M.
Description
A guest exploited an Airbnb glitch to check in at 11 a.m. instead of the 4 p.m. listing time, walked into an uncleaned unit still occupied by the previous checkout, then became verbally abusive when cleaners arrived - screaming, threatening lawsuits, and calling police. The glitch allows guests to select any check-in time they want during booking, which property management systems like Hostfully don't display to hosts until after acceptance. Stevie explains the danger: if a psycho guest uses this glitch to enter early and encounters previous guests or cleaners, violence could erupt.
The episode covers the 26-hour ordeal waiting for Airbnb to cancel the reservation, the safety risk to cleaning staff, dealing with an unresponsive guest who then exploded, police calling it a "civil matter", and the system fixes Sharebnb implemented: never send door codes more than 10 minutes before check-in, and manually verify every booking in the Airbnb app to catch guest-selected check-in times that the PMS misses.
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Myka — Sharebnb: www.sharebnb.com
Steve — Argest Rentals: www.ArgestRentals.com
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Myka's other podcast, Entrepremarriage — building wealth without losing the marriage: youtube.com/@Entrepremarriage
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