Episode Details
Back to EpisodesThe Currency of Time: Driving Patient Loyalty Through Better Experiences
Published 4 days, 16 hours ago
Description
In this episode, Casey Arends, Director Experience Strategy, Fairview, and William England, Ph.D., Strategic Advisor, Research, NRC Health, discuss NRC Health’s “The Currency of Time” report and how health systems can improve patient loyalty by making care both easier to access and more meaningful.