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Episode 136: How to Build Recurring Revenue with Hand in Stone (63-Unit Secret)
Description
Looking to invest in a high-growth wellness franchise? Hand in Stone Franchise VP Kristie Kalinowski breaks down how to build recurring revenue, scale multi-unit locations, and tap into the $60B+ spa industry without needing prior wellness experience.
Highlights
"Self-care isn't optional anymore, it's required... Our membership model creates that recurring revenue and cash flow that our owners can count on. We have 20 years of consecutive growth in the category and 650+ locations strong." — Kristie Kalinowski, VP of Franchise Development
Chapters
00:00 - Introduction: Meet Kristie Kalinowski
01:20 - From Operations to Franchise Development
03:05 - Why Hand in Stone Has Thrived for 20+ Years
04:07 - The Explosion of the Wellness & Personal Care Category
05:12 - Differentiating Hand in Stone from Competitors
07:31 - How the Membership Model Generates Recurring Revenue
09:05 - Unlocking Multiple Streams of Income (Retail, Upgrades, Gift Cards)
10:14 - Ideal Franchise Owner Profile: Do You Need Spa Experience?
11:54 - White-Glove Support: Site Selection to Opening Day
14:37 - Real Owner Success: How One Owner Scaled to 63 Units
16:05 - Why Now Is the Time to Invest in Hand in Stone
19:27 - Startup Costs & Item 19 Financial Breakdown
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Mike Halpern, CAFC
mike@franchiseqb.com