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2.171 Business Growth: Why Finding More Customers Isn't Always the Answer– with Nathan Baws
Description
In this episode of Find Grow Keep, Karen Kirton is joined by business growth strategist Nathan Baws for a conversation that starts with joint ventures and quickly expands into customer service, workplace culture, leadership and what really drives sustainable business growth.
Nathan has built businesses across a wide range of industries and is passionate about helping business owners grow without simply spending more on marketing. Together, Karen and Nathan explore practical ways to build stronger relationships, create memorable customer experiences and think differently about where growth comes from.
Whether you're leading a growing team or looking for new ways to grow your business, this episode is full of practical ideas you can apply straight away.
In this episode you'll learn:
- Why joint ventures can be a powerful business growth strategy
- How to create partnerships where everyone benefits
- Why customer service is often a reflection of workplace culture
- The connection between employee engagement and customer experience
- How to spend more time working on your business rather than just in it
- Why finding people who love the work you don't can help your business grow
- Simple leadership habits that keep teams connected and aligned
Learn more about Amplify HR: https://www.amplifyhr.com.au
Book a free discovery call: https://meetings.hubspot.com/ronita-fourie
Connect with Nathan:
https://www.linkedin.com/in/nathan-baws/
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