Episode Details

Highland Council’s early years childcare service is drowning in over $358,000 in unpaid fees—some dating back five years from parents who no longer use the service. Chronic delays and incomplete collections on extra childcare hours, combined with a lax policy of rarely removing kids for non-payment, have piled up the debt. Auditors also found weak oversight of providers’ compliance with safety rules like fire evacuation plans, raising serious concerns about financial management. Despite commendable staff dedication and creative problem-solving, this massive debt is a critical warning sign that demands immediate attention.

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