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Three Million for Outages? Not for Customers | Cleveland News
Description
FirstEnergy faces a proposed $3.05 million penalty from Ohio regulators over service failures and customer communication issues, but the money won’t go to Lakewood residents—instead, it’ll fund the state’s General Revenue Fund. While customers can theoretically seek restitution under Ohio law, as seen in past cases like AES Ohio, no direct refunds or bill credits are included here. FirstEnergy maintains it doesn’t reimburse for outage-related damages, citing limited liability, though legal exceptions exist. The penalty is still just a proposal; regulators can adjust it or negotiate, and a final decision isn’t binding until after review or hearing.
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