Episode Details

Epic Systems just unveiled Ergo, a groundbreaking healthcare intelligence platform designed to give patients clear, evidence-based answers to their medical questions—cutting through jargon with AI and personalized insights. Building on existing tools like Ask Emmie, which translates complex medical info into plain language, Ergo aims to become the trusted AI source patients turn to instead of random chatbots. Epic’s strategy hinges on trust: patients are far more likely to rely on AI integrated into their clinical systems. With deeper data access via Cosmos and tools like Chart with Art, Epic is also streamlining care while developing advanced AI models to predict health outcomes—potentially revolutionizing both patient experience and medical research.

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