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From Survivor to Shelter Support Hero | Winnipeg News
Description
A Métis mother of five and former shelter user, Pauline Pollard, just earned her shelter support certificate — and says she’d tell her younger self to leave sooner. Now she’s ready to help others through trauma-informed care, finding deep purpose in healing communities. This six-month, tuition-free program, run by Red River College Polytechnic and partners, has trained 180 students since launching three years ago — with a 70% graduation rate. Taught online for flexibility, it covers de-escalation, Indigenous perspectives, and listening as power. Pollard, who’s eager to join a new local shelter, believes her lived experience makes her uniquely trusted — and she’s already stepping into her next chapter, one life-changing conversation at a time.
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