Episode Details
Back to Episodes110. My Client Asked for a Refund...and Doula.. It Devastated Me
Description
My coaching client asked me for a refund. And it devastated me.
At the time, I thought it meant I needed to become a better coach. Give more. Work harder to make sure no client could ever leave my world disappointed again.
Years later, I realize I learned the wrong lesson.
Because there’s a massive difference between someone who wants the transformation and someone who is willing to participate in creating it.
In this episode, I’m getting vulnerable about that first refund, what unexpectedly brought that experience back to the surface, and the realization that’s changing who I want to coach and how I want to build this next chapter of my business.
I'm getting honest about why I’m becoming far less interested in reaching more doulas and far more interested in going deeper with the right ones.
I’m also sharing why I’m simplifying everything and why I believe established birth, postpartum, death doulas, and other in-person perinatal professionals need a path to greater income that doesn’t automatically require more births, more overnights, more clients, and more of their physical time.
Because I don't want to help doulas escape the work they love.
I want to help them build businesses that make it possible to stay in this work for the long haul.
>>>>This episode is going to feel very, very personal. And when it does, don't fight the urge to book a free Clarity call with me here. <<<<
I’m teaching a FREE live class called The Six Figure Doula Booking Engine.
I’m breaking down how to create more consistent inquiries, how to turn those into consults, and how to lead those consults in a way that actually gets clients to say YES.
*When you register, you’ll also get: free access to the Sales Sisterhood!
Love being a doula..but tired of unpredictable income? If growing your business still means taking more births, working more overnights, or hoping the next referral comes through, there’s a better way. Imagine consistent private-pay clients, predictable $10K months, and a business that builds wealth for your family without requiring more and more of you.
⬇️ START HERE ⬇️
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