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Council Failed Child’s Therapy Access | Leicester News
Description
Leicestershire County Council botched a child’s vital speech therapy, leaving a father stranded as they wrongly claimed his son was discharged from the NHS and refused to act — forcing him to escalate to the ombudsman after months of inaction. The council’s failure caused critical delays in treatment and an unjust burden on the family, leading to a formal apology, compensation, and a mandate to overhaul their processes to prevent future failures.
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