Episode Details

BT’s Liverpool office is shutting down in March, with jobs relocating to Manchester and Leeds as part of a cost-cutting push amid rising lease costs. For long-serving employees like Lesley Wood — who’s been with BT for 39 years — the move means a grueling 3-4 hour daily commute, leaving little room for life outside work. Others, like Heather Taylor, reluctantly agree to relocate while staying in Liverpool, torn between loyalty and uncertainty. The upheaval is causing stress and anxiety, while the Communication Workers Union warns of broader economic fallout for local businesses. BT insists it’s modernizing operations and remains engaged with staff, unions, and officials to manage the transition.

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