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Why Middleware Is the Hidden Competitive Advantage for Service Businesses
Season 2
Episode 16
Published 1 month ago
Description
Many service firms run their entire business on industry-standard software they cannot change, customize, or differentiate. In this episode, Justin and Greg explain why middleware is the missing layer that unlocks real competitive advantage without rebuilding core systems like payroll, ERPs, or industry-specific platforms. They break down how middleware works, where it fits between brittle automation tools and heavyweight enterprise platforms, and how it enables automation, AI, and IP creation. If you want to scale smarter without taking on massive technical risk, this episode shows where to start.