Episode Details

A Leicester mini-market, Novo Mart, got a shocking zero food hygiene rating after inspectors found a dead rat under a cooler, rat droppings everywhere, and moldy, unused pest control bait boxes — with some food even nibbled by rodents. The 26-year-old manager blamed a previous pest control company that failed to show up or fix issues, even after they discovered the rat and smelled something foul. They shut down for two days to deep clean, provided proof of their efforts to get help, and now have a new pest control team on board — waiting for inspectors to return for a second chance.

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