Episode Details

John Harden, Founder & CEO of Lemhi, joins the IT Business Podcast as a PitchIT 2026 participant to discuss turning client AI demand into a repeatable MSP service. Lemhi helps MSPs identify AI opportunities, build client-ready roadmaps, apply governance and enablement, and monitor adoption as an ongoing managed offering rather than a one-off project.

Guest: John Harden

• Website: https://www.lemhi.com/
• LinkedIn: https://www.linkedin.com/in/john-harden/

=== Chapter

• 00:28 AI Revenue Opportunity
• 01:29 Meet John Harden and Lemhi
• 02:58 Lemhi’s Origin Story
• 04:57 Shadow AI and the MSP Opportunity
• 06:00 Building Repeatable AI Offers
• 08:09 Beyond Prebuilt AI Agents
• 09:58 From AI Projects to Recurring Revenue
• 12:50 Why AI Rollouts Fall Short
• 15:15 AI Use Cases for On-Prem Clients
• 17:42 How Lemhi Was Built for MSPs

=== SPONSORS: 

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=== SHOW MUSIC: 

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