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Keep Winning #2: Building and protecting a business through effective employee management.
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Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning!
In 2017, two-time Emmy and three-time NAACP Image Award-winning television Executive Producer Rushion McDonald launched his podcast, Money Making Conversations Master Class.
Rushion McDonald’s “Keep Winning” #2 – Key Takeaways
In this episode of Money Making Conversations Masterclass, Rushion McDonald shifts the discussion from personal value proposition to building and protecting a business through effective employee management. His message is simple: a great business idea can fail if the wrong people are responsible for executing it.
Top Lessons 1. Your Employees Can Make or Break Your Business
No matter how strong your product, service, or vision may be, success depends on having the right people helping you deliver it. A weak team can undermine even the strongest value proposition.
2. Five Reasons Companies Struggle to Find Great Employees
- Keeping poor performers because of personal relationships or loyalty.
- Hiring repeatedly from the same circle of recommendations.
- Refusing to admit that hiring mistakes may be coming from leadership.
- Hiring based solely on experience rather than adaptability.
- Believing there are no good candidates available.
Rushion emphasizes that leadership must take responsibility for the quality of its hiring decisions.
3. Don't Build a Business on Hope
Many businesses fail because they operate on optimism rather than planning. Rushion stresses the importance of having:
- A budget
- An accountant
- Human resources processes
- Clear hiring standards
Successful businesses are built on systems, not wishes.
4. Be Willing to Let Employees Go
One of the hardest responsibilities of leadership is termination. Rushion advises employers to:
- Be clear about performance expectations.
- Document problems.
- Communicate concerns early.
- Have witnesses present when necessary.
The goal is not punishment but accountability.
5. Poor Customer Service Destroys Value
Rushion shares a story about a restaurant where employees displayed poor attitudes, lacked preparation, and failed to serve customers properly. His lesson is that customers judge a company through employee behavior.
A business can spend years building its reputation and lose it through poor service.
6. Raise Your Own Value Before Asking for More
For employees, Rushion recommends thinking beyond the current position. Instead of focusing only on the job you were hired to do:
- Look for additional responsibilities.
- Set higher goals.
- Become indispensable.
- Increase your value to the organization.
When your value grows, opportunities and compensation often follow.
7. Be Careful Hiring Family Members
Rushion identifies several commo