Episode Details

When you move from consumer fibre to Dedicated Internet Access, the contract becomes the product. This episode breaks down how DIA circuits are packaged and priced — the committed information rate, port speed, access tail costs, and the SLA fine print that most buyers never fully parse. We dig into what uptime percentages actually allow, how repair clocks really start, and why the credit structure often means businesses don't bother claiming. If you've ever priced a business circuit and wondered what you're actually paying for, this one's for you.