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The Machine Lane: When AI Agents Call Your Business
Episode 4691
Published 10 hours ago
Description
Every business publishes a phone number. Almost none publish machine-readable endpoints for AI agents. In this episode, we explore a deceptively simple idea: a phone tree branch explicitly for AI callers — press six if you're an agent, skip the audio prompts, get a structured handshake in seconds. We dig into the industry's current brute-force approach, the DNS-based alternatives, and why the absence of this idea says more about timing than viability.