Episode Details
Back to EpisodesPayment Integrity and Trust in the Age of AI (Eftsure)
Description
In this episode, Craig Jeffery and Karthik Manimozhi of Eftsure discuss how AI is reshaping payment fraud and the controls treasury teams need to protect payment integrity without sacrificing efficiency. They examine the three core questions of how to ensure payments go to the right payee, at the right amount, and at the right time, along with the need for a control tower spanning AP, treasury, banks, and ERPs and payment rails. The conversation also explores agent oversight, AI-native workflows, continuous auditing, and opportunities to unlock working capital.
Payment Security Report: https://strategictreasurer.com/payment-security-report/ Scammer's Playbook: How AP and Finance Teams Are Losing Money (2026): https://strategictreasurer.com/webinar-ai-powered-attacks-on-treasury/ Payment Scamming: Exploitation and Defense (Eftsure) (2026): https://strategictreasurer.com/400-payment-scamming-exploitation-and-defense/ Cybercrime Prevention: The Where and Why of Scams (Eftsure) (2026): https://strategictreasurer.com/410-cybercrime-prevention/ Global companies lost 7.7% of annual revenue to fraud ($534B in 2024); 9.8% for US enterprises. Source: TransUnion, H2 2025 Global Fraud Report: https://newsroom.transunion.com/h2-2025-global-fraud-report/ Financial institutions incur an average total cost of $5+ for every $1 of fraud loss. Source: LexisNexis, True Cost of Fraud study: https://chainstoreage.com/study-total-cost-fraud-now-exceeds-5-every-1-direct-loss JP Morgan Working Capital Index rose from 106.6 (2018) to 116, with roughly $701B to $761B unlockable on a 1% move. Source: J.P. Morgan Working Capital Index: https://www.jpmorgan.com/content/dam/jpmorgan/images/payments/working-capital-index/increasing-efficiency-working-capital-index-2024-ada.pdf Occupational fraud costs the typical organisation about 5% of revenue, averaging roughly $1.7M per case. Source: ACFE, Occupational Fraud 2024: A Report to the Nations: https://www.acfe.com/-/media/files/acfe/pdfs/rttn/2024/2024-report-to-the-nations.pdf On average, enterprises run more than 300 distinct SaaS platforms. Source: Productiv: https://productiv.com/blog/saas-statistics-that-every-it-manager-should-see/
Eftsure: https://www.eftsure.com
Timestamps: 00:00 Introduction 00:39 Fraud, errors, and the cost of trust 04:20 Right payee, amount, and timing 06:20 AI, working capital, and liquidity 09:05 About Eftsure and Karthik Manimozhi 11:42 Payment controls across the technology stack 13:47 AI agents and autonomous oversight 17:04 Building a payment control tower 22:06 Designing AI-native finance workflows 27:18 Practical steps for finance leaders 31:28 Final thoughts 31:46 Outro
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