Episode Details

A new survey reveals one in three GP practices in England are slashing in-person visits due to mandatory online booking systems, sparking alarm among doctors and practice managers who fear patient safety is at risk. The British Medical Association clashes with the government, arguing the digital shift treats doctor’s appointments like movie tickets and demands proper funding and staffing to work safely—otherwise, care will deteriorate. Meanwhile, the Department of Health insists in-person visits remain essential and claims patient satisfaction is rising thanks to the new system.

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