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Michigan Tax Refunds Stuck in System | Detroit News
Description
Tens of thousands in Michigan are still waiting on their state tax refunds months after the April deadline, thanks to a chaotic tech switch that’s created massive delays. The state treasury blames manual reviews for missing info or identity verification gaps, while customers face hours-long phone waits with no callbacks. One taxpayer finally got his $2K refund plus interest after pushing for help. Officials say new phone systems are helping and urge callers to request callbacks — or use online tools or a taxpayer advocate line if all else fails.
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